More Focus On Performance!!

Rank 41
Idea#1318

Stage: Closed

Campaign: Misc

I've been using Pro Tools 9 for a week now let's just say there's not much difference in terms of how well this program utilizes the super computers of the day.

For example, I have a Mac Pro w 24 cores and 12 GB of Ram, WHY ON EARTH DO I GET THIS MESSAGE:

Pro Tools is Critically low on memory. Please save your session and re-launch Pro Tools(-9006)

Followed by this message-

DAE error -9031 was encountered.

and then this message:

Out of memory during Elastic Audio processing. Please switch tracks to render mode. (-9419)

Might I add this is a session of about 15 audio tracks, 3 VIS and NO elastic audio.

Yes, many of the ideas coming up here are great but overall performance and stability is probably the most important of them all. I'd like to see AVID make some REAL progress in this respect and please don't give me nonsense about old code, it's 2010.

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(latest 20 votes)

Similar Ideas [ 5 ]

Events

  1. Status Changed from Active to Closed
  2. Status Changed from Pending Approval to Active
  3. Flag Status Changed from Approved to Flagged
  4. Status Changed from Active to Pending Approval
  5. Status Changed from Pending Approval to Active
  6. Flag Status Changed from Approved to Flagged
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  9. Flag Status Changed from Default to Flagged
  10. Status Changed from Active to Pending Approval
  11. The Idea titled Better Performance @ High Sample Rates was merged with this Idea

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Comments

  1. Comment
    Ron B

    Wow that's crazy. But there is definitely a lot of bugs flying around in this program. I just opened up a case with CS. They logged as critical issue.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  2. Comment
    Kyle Mann

    Am I alone? I've used Pro Tools 9 pretty heavily since a couple days after its release, and I have not had it crash once, and I've only had a handful of disk errors (as I was mixing a song with 80-odd tracks). This is the first release of Pro Tools I've EVER had be this stable.

    No complaints AT ALL.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  3. Comment
    Ron B

    That's cool yours is fine, but if Avid is confirming the bugs that we have, then PT 9 needs to be worked on.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  4. Comment
    brad

    That b/c Protools is still 32bit Software and ALL 32bit software has a 4 Gig RAM limit. It's not a bug, just a limitation on most software currently available. The "Next generation" of audio DAWs will all be 64bit in which case you can use all the RAM that you like.

    So while I agree that the 4Gig limit is a drag, the feature that your actually asking for is for Protools to be 64bit rather than 32bit which is more than just an update, in a lot of ways it could be a re-write of a lot of old code. This kind of stuff take a super-long time and a ton of resources; Avid is no doubt working on it as it is the future for all audio software.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  5. Comment
    Community Member ( Idea Submitter )

    32bit or 64bit, the program is way to sensitive, crashes for too many reasons, error messages don't make any sense and RTAS, well we already know about RTAS.

    I love this program, I just KNOW that for the money people are spending 5k plus for HD, it's not working as well as it should be.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  6. Comment
    gdugan2

    I wish I could vote 1,000 times for this. I think PT is awesome, and I want it to be more awesome by addressing these issues.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  7. Comment
    Markeyse Mundy

    I'll put this post half for needing 64-bit. I know a lot of people saying that PT9 is the most stable thing ever! I Guess it just depends on person to person. Also, certain configurations, and even certain software will make or break your PT experience. Also make sure you install the interface drivers first before you install PT9.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  8. Comment
    mail

    This is something for AViD to give priority! A lot of times I'm in a session and protools is not stable enough to work with a few softsynths and a couple of elasticaudio tracks while working on an 8core..

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  9. Comment
    ewillhelm

    I always figured Avid wasn't making 64-bit a priority because it would be another nail in the coffin for the old LE/HD divide. Aka 'less justification for all the limitations (track limits etc) they placed on the LE version. But now that the LE thing is gone, I guess we'll see...

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  10. Comment
    ewillhelm

    I always figured Avid wasn't making 64-bit a priority because it would be another nail in the coffin for the old LE/HD divide. Aka 'even less justification for all the dumb limitations (track limits etc) they imposed on the LE version. But now that the LE thing is gone, I guess we'll see...

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  11. Comment
    ewillhelm

    I always figured Avid wasn't making 64-bit a priority because it would be another nail in the coffin for the old LE/HD divide. Aka 'even less justification for all the dumb limitations (track limits etc) they imposed on the LE version. But now that the LE thing is gone, I guess we'll see...

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  12. Comment
    ewillhelm

    Sorry for the dupes! The site was hanging on me and I kept pressing Submit. NOW I can't delete the dupes!

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  13. Comment
    Avid Moderator

    The post about running out of RAM on 32 bit systems is probably what the intial poster is experiencing.

    3 VI's doesn't seem like it should, but it can depend a lot on the VI and how much RAM the samples it's loading is using. Can you check your RAM usage to see if that's actually the case?

    Also, for those experiencing general instability - have you done ALL the general troubleshooting steps from the DUC/kbase? It's VERY, VERY important that you have only compatible plug-ins installed - any old or incompatible plug-ins that are installed, even if they're not used in the session, almost invariably will cause problems.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  14. Comment
    ryanddodson

    I can not wait for them to do something about this. I'm right in the middle of my first solo large scale scoring project and to say these issues have been very tiresome would be a huge understatement. It has been creatively limiting and at times testing my sanity. I know a few composers that have moved on to Logic or Cubase just because Avid has been taking way to long to address this. Who wants to sync 3 computers anymore? VEP was useless with Pro Tools too.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  15. Comment
    Community Member ( Idea Submitter )

    Pro Tools is hands down the most unstable DAW on the market. The frustration of trying to get it to work can really test your sanity.

    The more I use Pro Tools 9, the more I realize what a joke it is. I have the absolute best computer Apple can offer with PT HD Native and it's nothing but a nightmare, I can't believe it.

    How can a professional program be so sensitive? If Avid were to actually check Apple crash reports they would be ashamed.

    And what was all the hoopla about the new fast working team? How long has it been since PT 9 was released, where are the bug fixes already.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  16. Comment
    ewillhelm

    I have as many frustrations about PT as the next guy, but mine are mostly based on what it can't do by design (realtime bouncing anyone?). I always hear folks talk about how unstable it is, crashing etc. THAT kind of stuff never happens to me, and I'm always curious what happens, and how, to the people it DOES happen to, like the commenter before me. What kind of stuff happens that makes it a nightmare?

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  17. Comment
    Community Member ( Idea Submitter )

    For example, I'm working on a session right now and moving a knob in Velvet caused my HD set up to crash. Might I add, no warning, just an annoying glitch sound loop and goodbye.

    How do I have time to come here and write because my PT 9 HD keeps crashing.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  18. Comment
    Avid Moderator

    It would be good if those of you experiencing random crashes would post on the DUC with a link to this Ideascale post so we can have someone look at what may be going wrong. General instability has several possible causes.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  19. Comment
    Community Member ( Idea Submitter )

    Pro Tools @ 96K is not an enjoyable experience. The program begins to crap out if you don't keep it small. Our computers can handle this type of work and our DAW should be the LAST thing limiting us. How is sound quality supposed to evolve if one of the main tools in the market limits users? Not cool.

    I don't know if this is another limitation of 64 bit or just crappy programming but it's 2011 and this program needs to handle the modern quality expectations.

    0 Agreed [ Vote up ]
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    Comments on this comment

    1. Comment
      Community Member ( Idea Submitter )

      I think it's a little more complicated than that, especially at high sample rates.

      I have the best Mac Pro money can buy right now and Pro Tools constantly craps out as if my computers power is irrelevant.

      0 Agreed [ Vote up ]
      0 Disagreed [ Vote down ]
  20. Comment
    Avid Moderator

    FWIW - the Disk Cache feature in Pro Tools 10 should help immensely with playback of sessions at any sample rate - if you have CPTK or HD enable the feature and, assuming you have enough RAM, you can cache audio to RAM and have instant playback.

    0 Agreed [ Vote up ]
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    Comments on this comment

    1. Comment
      gdugan2

      What about all of us non-HD users out here that have tons of RAM? Why is HD the only version that will cache audio and utilize all the RAM of modern computers?

      So AVID can make lots of money, that's why.

      AVID, when you intentionally cripple your software, you risk pissing people off and losing customers.

      0 Agreed [ Vote up ]
      0 Disagreed [ Vote down ]
    2. Comment
      Ryan Tablada

      Yes, they have mentioned that HD is the only version with 64Bit Disk Cache. However the entire audio engine was rewritten for PT10 so disk performance is pretty much a thing of the past for even non-HD users.

      0 Agreed [ Vote up ]
      0 Disagreed [ Vote down ]
  21. Comment
    Chris Coulter

    I have an 8-Core apple mac pro and I get the best performance (ability to use more plugins and is more stable) when I select the 6 CPU option in the playback engine (which is technically 3 cores due to hyper threading). So pro tools is only making use of 3 cores out of my 8? I would like to see an improvement in multi core processing!

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]
  22. Comment
    Avid
    ( Moderator )

    Improvements were made in Pro Tools 10 (Disk Cache) and Pro Tools 11 (AAX, etc) WRT performance.

    0 Agreed [ Vote up ]
    0 Disagreed [ Vote down ]