Pro Tools bugs

This category is for bugs reports on Pro Tools software/hardware.
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Campaign: Pro Tools bugs

Seriously - The Video Engine

What is up with the Video Engine?? It's an absolutely disaster. If I'm working on my HDX system, Laptop... if I go to a post facility... no matter where... there's always a situation where the Video Engine is "unable to stop".. my system.. clients systems.. 3rd party systems... It's the biggest blunder ever and is absolutely maddening and pretty embarrassing for a company that has an entire division for pro video. ...more »

Submitted by (@neilparfitt)

Opertaing System(s) : OS X 10.11

Voting

9 votes

Campaign: Pro Tools bugs

Generating Timecode/MTC when loop playback - old known bug

Recently, I came to a problem with generating timecode or MTC when loop playback. Everyone can check that Pro Tools (HD) does not generate correct timecode which reflects to real position in session, but after first loop it just continue increment address position in timecode/MTC. For example: select 10 seconds from 00:01:00:00 to 00:01:10:00. On the first iteration it will generate proper addresses. On the second iteration ...more »

Submitted by (@arturm)

Opertaing System(s) : Windows 10, Windows 8, Windows 7, macOS 10.12, OS X 10.11, OS X 10.10, OS X 10.9, OS X 10.8, OS X 10.7, OS X 10.6

Voting

5 votes

Campaign: Pro Tools bugs

Snapshot automation in Space plugin

There is a bug when i send my session to other facility with SPACE plugin, I think is because he not recognize the right location of impulse response IRs. I use alway snapshot and when other guys open my sessions, or viceversa, Space have all the snapshot empty. I try to save the plugin setting and send but is the same. I think will be better if IRs can be saved with the setting or the Irs can stay inside the plugin, ...more »

Submitted by (@lichimin)

Opertaing System(s) : OS X 10.9

Voting

3 votes

Campaign: Pro Tools bugs

File Relinking - Parent / Clip Name Bug

If an audio file in a Pro Tools session is renamed externally (i.e. using Windows explorer, or Finder) Pro Tools can be forced to link to the renamed file using the 'Find by File ID' option on reopening the session. Although this is fine for the short term, it presents a bit of problem. When the 'Find by File ID' option is used the parent name of the audio file updates, as it should, however the clip name of the audio ...more »

Submitted by (@wes.maestromusic)

Opertaing System(s) : Windows 7, OS X 10.11

Voting

4 votes

Campaign: Pro Tools bugs

-9173

using 12.5 still getting this with little to no plugs and small track counts...very low cpu usage etc...

Submitted by (@bryan872004)

Opertaing System(s) : OS X 10.11

Voting

9 votes

Campaign: Pro Tools bugs

Window Configuration Bugs And Suggestions

- The workspace view presets will not remember the width adjustment of the locations pane. - I like to have Pro Tools open up with a workspace browser showing instead of the open dialog because I often revert to auto-backup sessions and sometimes Pro Tools does not remember some sessions in the open recent menu. However Pro Tools will not remember the position of the workspace if it is set to full screen and will always ...more »

Submitted by

Opertaing System(s) : Windows 7

Voting

6 votes

Campaign: Pro Tools bugs

FIX "Low on Memory" and "Out of CPU" Errors NOT FIXED YET

I'm using PT 11 HD on a very expensive MAC PRO 12 Core D700 1TB 32GB HD OMNI 10.10.5 OSX and having memory error with over 16 GB of free memory. Less then 10 GB has been used at it throws the low on memory error. I'm still getting CPU errors as well, even with my 12 Core processor, including random beach balls and hangs. We already optimized everything and have a clean install, removed all but Kontakt and PLAY plugins, ...more »

Submitted by (@notedmusic)

Opertaing System(s) : OS X 10.10

Voting

15 votes

Campaign: Pro Tools bugs

Plugin list height goes out screen/out of reach

Plugins list height goes all the way out of screen, making it impossible to pick about 4-6 plugins.

 

Screen res: 1920x1080

PT 12.7.1

Submitted by (@buhociego)

Opertaing System(s) : Windows 10

Voting

7 votes

Campaign: Pro Tools bugs

Delete! Probelm Solved!

Problem has been sovled! There's no delete option, so this is the next best thing.

Submitted by

Opertaing System(s) : Windows 10, macOS 10.12

Voting

0 votes

Campaign: Pro Tools bugs

Shortcuts only work with US English keyboard input language

Pro Tools is the only software I have where the language input type disables many of the programs shortcuts on Windows.

Even though my input was set to "US English (international)" I had to change to "US English" in order for all shortcuts to work.

(My OS language is Dutch)

I think this could be fixed, as no other software I have used encountered this problem.

Submitted by (@mdbmdb)

Opertaing System(s) : Windows 10, Windows 8, Windows 7

Voting

2 votes

Campaign: Pro Tools bugs

Recoding MIDI bug

While I hold a Midi note down and press record, I don't want Pro Tools to record the note I'm currently pressing. I want Pro Tools to ignore that note and record notes that come in "after" I press Record (like it used to be)

 

I put Pro Tools into a loop and press play, then while I'm playing, I'm not able to punch in the Record button at an instant "in-between" my playing to record the notes into the loop.

Submitted by

Opertaing System(s) : Windows 10, macOS 10.12

Voting

5 votes

Campaign: Pro Tools bugs

Plugin (Stereo/Mono) Crashing

This causes Pro Tools to crash on my system.

 

: Create a mono audio track

: Insert a Mono/Stereo plugin

: Insert a second Stereo plugin

: Bypass the second plugin

: Remove the first plugin from the insert and select 'Remove'

 

The issue is resolved when both plugins are active.

 

Mac Pro 10.9.5

PT 12.4.0

Submitted by (@saulinc)

Opertaing System(s) : OS X 10.9

Voting

3 votes