Pro Tools bugs

This category is for bugs reports on Pro Tools software/hardware.
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Campaign: Pro Tools bugs

AAE error 9480 and waveform not displayed with "Repeat to fill Selection"

1) Put a clip on a track, make an edit with a crossfade (or an overlapping clip). 2) Copy some audio into the clipboard. 3) Make a selection over the clip downstream from the edit, and shorter than the amount that you have in the clipboard. 4) Paste special repeat to fill selection (opt-cmd-v). 5) Boom! Graphical error, AAE error 9480, playback does not include the edit, waveforms are blank. Totally repeatable. Thanks ...more »

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=386536

Knowledge Base Article Link : http://avid.force.com/pkb/articles/ReadMe/Pro-Tools-12-7-Release-Notes

Version(s) Affected : 12.6

Version(s) Addressed In : 12.7

Opertaing System(s) : OS X 10.10

Voting

5 votes

Campaign: Pro Tools bugs

Unable to use external MIDI devices

"MIDIServer patch file, bank, or mode information not available for this MIDI instrument."

 

Please, Avid pay attention to this annoying glitch.

Submitted by

Knowledge Base Article Link : http://avid.force.com/pkb/articles/error_message/Unable-to-load-Midi-patch-name-files-in-Pro-Tools-11-1-x

Version(s) Affected : 11.x-12.0

Version(s) Addressed In : 12.1

Opertaing System(s) : n/a

Voting

7 votes

Campaign: Pro Tools bugs

Keyboard Shortcut is wrong and truncated in Edit > Copy Selection To > New Playlist

It shows "Alt+Shift+" in Pro Tools' menu, and the docs say "Start+Shift+Left Arrow"

 

The correct shortcut is actually Shift+Alt+Down Arrow (Win) and Shift+Opt+Down Arrow (Mac).

Submitted by

Knowledge Base Article Link : http://protools.ideascale.com/a/dtd/250740-3779

Version(s) Affected : 12.6

Version(s) Addressed In : 12.6.1

Opertaing System(s) : Windows 10, Windows 8, Windows 7

Voting

3 votes

Campaign: Pro Tools bugs

MIDI Data is written late in Pro Tools 12.6 when Delay Compensation is enabled

1) Create a Click Track

2) Create an Instrument Track with a VI

3) Create an audio track with a plugin with long latency

4) Record some MIDI alongside the click

 

Note the delayed MIDI

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=384719

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-1-Release-Notes

Version(s) Affected : 12.6

Version(s) Addressed In : 12.6.1

Opertaing System(s) : n/a

Voting

35 votes

Campaign: Pro Tools bugs

Option+Scroll on macOS Sierra is broken

I'm having very erratic option+scroll behavior, with PT 12.5.2 on macOS Sierra 10.12. (Yes I know it's not supported, but you'll have to deal with this issue at some point, so I'm letting you know.) normally option+vertical-scroll should zoom in/out on the timeline, and option+horizontal-scroll should zoom waveforms. But since I installed Sierra, now any option scrolling does both, and very oversensitively. It has also ...more »

Submitted by

Version(s) Affected : 12.5.2

Version(s) Addressed In : 12.6.1

Opertaing System(s) : macOS 10.12

Voting

2 votes

Campaign: Pro Tools bugs

Crash occurs when recalculating waveform overviews for a file that is moved or renamed in the Finder

1. Create new session

2. Create mono track

3. Consolidate or import a mono audio clip on the track

4. Go to clip list and right-click on newly created audio clip -> Reveal in finder

5. Audio files folder should open:

a) Within the folder create new one and move the audio file there

or

b) Rename the file

6. Go to clip list and right-click on the clip -> Recalculate Waveforms Overview

Submitted by

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 11.2.2-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : OS X 10.11, OS X 10.10, OS X 10.9, OS X 10.8, OS X 10.7

Voting

2 votes

Campaign: Pro Tools bugs

MIDI notes in 'Single Note' view are not restored correctly upon reopening sessions

- new MIDI track

- with Pencil tool, draw a MIDI note on the track

- right click on the vertical keyboard scale and select "single note" view and whatever note/key you have added (note the height of the MIDI note)

- save/close/open the session

- observe the height of the MIDI note

Submitted by

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 11.3-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : n/a

Voting

1 vote

Campaign: Pro Tools bugs

Screen redraw artifacts when moving tracks or copying/moving clips vertically on timeline

1) Grab a selected track and move it up and down in the timeline. Don't release the mouse button. You should notice that after one more more times moving up and down, some of the clips and track names will start to get a little psychedelic looking. 2) Place the track back where you found it and release the mouse button. You will see the psychedelic trails remain. 3) Repeat with any of the other tracks - the key is to ...more »

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=370305

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 11.0-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : n/a

Voting

13 votes

Campaign: Pro Tools bugs

Copy To Send generates unexpected values on frozen tracks

- create a new session

- create new audio track

- change fader/pan value

- freeze the track

- copy to send will result in a different level and pan value than expected

- repeating copy to send again results in different values than before (still incorrect)

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=382744

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 12.5-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : n/a

Voting

4 votes

Campaign: Pro Tools bugs

Aux Tracks change to Frames when alt/opt changing Audio Track (all tracks) to Waveform view

1) Create session with audio and aux tracks

2) With option key switch all tracks to volume (on either audio or aux)

3) With option key switch audio track to Waveform

 

Observe "frames" view on Aux

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=381843

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 12.5-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : n/a

Voting

10 votes

Campaign: Pro Tools bugs

Link Mix/Edit Group Enables cannot be disabled in PT 12.3.1+

PT no longer able to separate edit groups from mix groups. Unchecking this pref does not change status,

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=378886

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-6-Release-Notes

Version(s) Affected : 12.3.1-12.5.2

Version(s) Addressed In : 12.6

Opertaing System(s) : n/a

Voting

8 votes

Campaign: Pro Tools bugs

Searching the Workspace crashes PT 12.5

Open a session

Open workspaces

Search for a file in the upper right search bar

PT crashes

Submitted by

Community Discussion Link : http://duc.avid.com/showthread.php?t=381587

Knowledge Base Article Link : http://avid.force.com/pkb/articles/readme/Pro-Tools-12-5-1-Release-Notes

Version(s) Affected : 12.5

Version(s) Addressed In : 12.5.1

Opertaing System(s) : OS X 10.11, OS X 10.10

Voting

3 votes