Pro Tools bugs

This category is for bugs reports on Pro Tools software/hardware.
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Campaign: Pro Tools bugs

Plugin (Stereo/Mono) Crashing

This causes Pro Tools to crash on my system.

 

: Create a mono audio track

: Insert a Mono/Stereo plugin

: Insert a second Stereo plugin

: Bypass the second plugin

: Remove the first plugin from the insert and select 'Remove'

 

The issue is resolved when both plugins are active.

 

Mac Pro 10.9.5

PT 12.4.0

Submitted by (@saulinc)

Opertaing System(s) : OS X 10.9

Voting

3 votes

Campaign: Pro Tools bugs

Windows10-PTHD12.7.1 doesnt import .aiff-File

Import is not offered for AIFF: As well via DragDrop-to-Cliplist - as well as from Workspace

According to VLC (on Mac) the source-file is "PCM SL16 LE" (=Pulsecodemodulation signed 16-bit little-endian).

I can't believe worldwide popular AIFF-format is incompatible in year 2017 ?!?

Submitted by (@helgeschwarz)

Opertaing System(s) : Windows 10

Voting

1 vote

Campaign: Pro Tools bugs

Elastic Audio Completely useless in 12.7.1 with Sierra !!!!

This has to the be worst Pro Tools has worked for me since I started using it. Elastic Audio is completely screwed. Here's a list of what's happening. - audio not changing when moving warp markers - can sometimes fix it by changing to monophonic and back to polyphonic but usually it just does not work. - Some warp markers moves do not change the waveform. The marker moves but the waveform stays the same. - When I finally ...more »

Submitted by (@jeremysfx)

Opertaing System(s) : macOS 10.12

Voting

6 votes

Campaign: Pro Tools bugs

Quits recording then Records again every few seconds

I have a brand new workstation windows 10 ProTools 12HDX $12,000.00 piece of junk bought from Sweetwater this is my 4 th workstation in the last 12 years and I had nothing but problems example it's recording then the recording quits for a split second then starts recording again, sometimes it won't recognize my C24 board, sometimes it crashes because it thinks that I am running windows 8 it's ridiculous

Submitted by (@whiskysam)

Opertaing System(s) : Windows 10

Voting

2 votes

Campaign: Pro Tools bugs

Failed update ( export ) to Interplay & ( import ) ....FF Audio File.cpp line 1104

Hey, we get ofen Time after Update to HD Tools 12.7.1 on Windows this errors : please look picture Attachment. The VIDEO and AUDIO was cuted on AVID befor it lands in the Interplay and continues with Pro Tools. Can we get Help please where to look or what is the problems ? AND a third problem is : we have sometimes Problems to Update a Audio tracks to Interplay - only after running "COSOLIDATE " Funktion on ...more »

Submitted by (@univaque)

Opertaing System(s) : Windows 10

Voting

0 votes

Campaign: Pro Tools bugs

Graphics Bug masOS Sierra Pro Tools 12.7.1

When I press pay, eveything is fine until I:

 

Editing Midi notes while pro tools in playing = sluggish graphics

Panning while pro tools is playing = sluggish graphics

Moving avids own parameters in their own plugins = sluggish graphics

Cutting audio files and moving them = sluggish graphics

 

My Sytem:

Mac Pro 2010, 3.4Ghz, 12 processor, 128GB RAM, Pro Tools HDX 12.7.1

Submitted by

Opertaing System(s) : macOS 10.12

Voting

10 votes

Campaign: Pro Tools bugs

Application Manager shows Pro Tools Perpetual (iLok) license not activated

Occurs with activated licenses (Pro Tools launches and runs successfully)

Submitted by (@avid002)

Community Discussion Link : http://duc.avid.com/showthread.php?t=390733

Version(s) Affected : 12.x

Opertaing System(s) : n/a

Voting

4 votes

Campaign: Pro Tools bugs

the minimize Bug how to Fix Workaround ProTools 12 HD

i didnĀ“t had the bug, did a lot of changes in my PC, something changed now I have the minimize bug...

 

Basically if you minimize ProTools 12.7, it won`t open again by clicking the Taskbar icon, like any other app/SW does.

You get in Limbo...

 

Here is a Quick & Easy Workarround... for Windows 8.1 Pro x64. maybe it works in others...

Submitted by (@juan.c)

Opertaing System(s) : Windows 8

Voting

4 votes

Campaign: Pro Tools bugs

Pencil Tool redraw bug

Yet another bug. Trying to draw out some nasty clicks and it just isn't working properly. In the video below you can clearly see that the waveform that is created is nowhere near where I'm drawing.

Submitted by (@jeremysfx)

Opertaing System(s) : macOS 10.12

Voting

1 vote

Campaign: Pro Tools bugs

Collaboration tools do not work.

(This is a bug report which I prevoiusly posted in S3 bugs by mistake. Since posting this I've also tried relocating ProTools to the desktop and disabling my firewalls based on comments in other forums, to no effect) 64-bit Windows 7 Ultimate, Intel core i7-6700K CPU 4.00 GHz, 16 GB RAM, running ProTools 12.5.2 In collaboration tools, both the "invite another user" and "artist chat" buttons create a blank popup window ...more »

Submitted by (@fiddleronvermouth)

Opertaing System(s) : Windows 7

Voting

0 votes

Campaign: Pro Tools bugs

Export Mono file bug

I am getting very tired of running into bugs every 5 minutes! This bug appears to be related to the other bug I posted about where track bounce bounces only stereo tracks. Exporting clips as files is doing the exact same thing. I went to export a mono bass part I had to render due to some other bug and it only gives me the option for interleaved or dual mono. This is getting ridiculous Avid! UPDATE: I verified this is ...more »

Submitted by (@jeremysfx)

Opertaing System(s) : macOS 10.12

Voting

0 votes

Campaign: Pro Tools bugs

Window Scrolling Glitch

Pro Tools 12.7.1 has introduced a quite annoying bug. I am often zoomed in on a track while playing back and making adjustments to clips. I often stop the playhead and do some adjusting, re-locate the playhead and continue. Worked great in 12.7 but now when I stop the playhead the entire window jumps to a previous area. After moving to where I want it and hitting play again it jumps yet again to a previous area that is ...more »

Submitted by (@jeremysfx)

Opertaing System(s) : macOS 10.12, OS X 10.10

Voting

8 votes