I can not understand, that a product that is used in a space where it is necessary that the equipment make little or no noise, has faders so noisy. In Vegas mode is heard.
When you perform certain functions like for example "commit track", "delete track" or even just tabbing away from ProTools to say Safari, the soft keys become focussed away and do not function. To refocus them I have to hit the "Soft Keys" button on the dock twice each time. This is also true for the Alt functions of the automation keys.
Please improve the rotary encoder kinetics. At the moment they are jumpy, either responding to slow or to fast. They need to be much more linear.