Pro Tools bugs

This category is for bugs reports on Pro Tools software/hardware.
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Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7 - (Post 4 of 4)

Okay, this just happened TWICE in the same session. Here's what I found out: 1) It happened only thru a stereo aux track 2) It only happened when that effect (UA delay) was being fed (twice in the song) I'm on 12.4 HD. My set-up is on my signature. I'm on 10.8.5. This has never happened to me until now. I've gone thru PT HD 9, 10, 11 and now 12. 12.4 is my first and only version of PT 12. Thank-you. http://duc.avid.com/showpost.php?p=2346922&postcount=606 ...more »

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Opertaing System(s) : Windows 7

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1 vote

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7 - (Post 3 of 4)

Yes, this has happened to me twice now. I'm always using Delay Compensation and mixing thru a stereo aux fader. My set-up is posted below. In the future, if I can replicate the "problem," I will. Thanks for all the comments. - PT 12.7 HD Native http://duc.avid.com/showpost.php?p=2344537&postcount=542 the AVID tech support told me that they believe the main issue with starting and stopping causing these is fixed in 12.5. ...more »

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Opertaing System(s) : Windows 7

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1 vote

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7 - (Post 2 of 4)

the bug i initially started the thread about was the noise burst issue, which i could infact easily and reliably reproduce, and sent a video showing as much, and a session to avid, who told me they could repro on their end. I tend to think the two issues are related, fingers crossed for the forthcoming fix, great news there is progress! http://duc.avid.com/showpost.php?p=2337751&postcount=471 just experienced my first ...more »

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Opertaing System(s) : Windows 7

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1 vote

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7 - (Post 1 of 4)

What bugs me is the multiple causes of Noise blasts – as listed below. The last Post: ‘12.7 and the odd noise blast again’ It’s a pity that most DUC-Posters don’t add what version of Pro Tools 12 they are using! http://protools.ideascale.com/a/dtd/222833-3779 Noise burst when you stop/start quickly or loop with Delay Comp enabled in PT 12.0-12.4 WORKAROUND = Disable Delay Compensation http://protools.ideascale.com/a/dtd/234769-3779 ...more »

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Opertaing System(s) : Windows 7

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1 vote

Campaign: Pro Tools bugs

Protools HD driver invalid certificate.

I have gotten the HD native card to appear in device manager. However, the driver is digitally unsigned and Windows will not use the driver as a result. Right clicking on the HD Native Driver in device manager and going to properties > general, Windows gives me the following under "device status": Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change ...more »

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Opertaing System(s) : Windows 10

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1 vote

Campaign: Pro Tools bugs

Ctrl+E shortcut not working in PT12.7.1 Windows 7 64 bit

Sorry for this - please delete - i'ts working today - must have been windows problem - I have change priority to administrator.

 

Ctrl+E shortcut not working in PT12.7.1 Windows 7 64 bit.

You can do it only via menu/edit/separate clip/at selection.

Tried with two different keyboards.

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Opertaing System(s) : Windows 7

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-1 votes

Campaign: Pro Tools bugs

Redraw waveform after using pencil tool

I have been using the pencil tool to remove unwanted clicks from a slap happy acoustic guitar player. It works far better than it should but the waveform does not redraw once I zoom back out. It makes it impossible to tell whether or not I actually edited an area without replaying that region. When zoomed in it works as expected but at some point while zooming out the peaks reappear even though they do not exist anymore. ...more »

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Opertaing System(s) : OS X 10.10

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2 votes

Campaign: Pro Tools bugs

Fix Crash: macOS Sleep/Resume

If Pro Tools is running when macOS goes to 'Sleep' (e.g. when closing the lid of a MacBook Pro) it will crash completely upon resuming the OS, presenting the standard 'Send to Avid' option.

 

Known to occur in Pro Tools 12.7.1, running on macOS 10.12. Unknown if impacting other versions.

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Opertaing System(s) : macOS 10.12

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1 vote

Campaign: Pro Tools bugs

issue with reading metadata from library files

Pro Tools 12.6.1 Mac OS 10.12.1 It seems Pro Tools 12 has issues with reading some metadata. This problem may have existed in 11, but I upgraded straight from 10 to 12, so I wouldn't know. I discovered a few of my sound effects libraries were having trouble importing files from the workspace. They are stereo files, but I was only able to drag them to a mono track. Also, once putting them on the mono track, the clip ...more »

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Community Discussion Link : http://duc.avid.com/showthread.php?t=389297

Opertaing System(s) : macOS 10.12, OS X 10.11

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3 votes

Campaign: Pro Tools bugs

Solve Error -9173 problem in Pro Tools 12

Not always reproducible; it seems to happen randomly. This is an absolute show-stopper sometimes. Sometimes happens and sometimes doesn't under the exact same conditions. If this is in any way connected to 3rd party plugin use, please make Pro Tools more compatible with 3rd party plugins. Pro Tools seems to have problems with all the major plugins on the market...Waves, Slate Digital, Blue Cat, Oxford Sonnox, to name ...more »

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Opertaing System(s) : Windows 10

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9 votes

Campaign: Pro Tools bugs

Fix Crash: Navigating Mac File Selection by Keyboard

When in standard, Mac-driven file selection dialog windows (e.g. Create New, Open, Import Audio, etc.) using keyboard-based navigation (e.g. Left Arrow, Right Arrow, Cmd+Up, Cmd+Down, etc.) too rapidly causes the entire app to freeze for several seconds, then crash completely, presenting the standard 'Send to Avid' option. This is not only frustrating, but also a great way to lose work! Known to occur in Pro Tools 12.7.1, ...more »

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Opertaing System(s) : macOS 10.12

Voting

4 votes