Pro Tools bugs

This category is for bugs reports on Pro Tools software/hardware.
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Campaign: Pro Tools bugs

Collaboration tools do not work.

(This is a bug report which I prevoiusly posted in S3 bugs by mistake. Since posting this I've also tried relocating ProTools to the desktop and disabling my firewalls based on comments in other forums, to no effect) 64-bit Windows 7 Ultimate, Intel core i7-6700K CPU 4.00 GHz, 16 GB RAM, running ProTools 12.5.2 In collaboration tools, both the "invite another user" and "artist chat" buttons create a blank popup window ...more »

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Opertaing System(s) : Windows 7

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0 votes

Campaign: Pro Tools bugs

Export Mono file bug

I am getting very tired of running into bugs every 5 minutes! This bug appears to be related to the other bug I posted about where track bounce bounces only stereo tracks. Exporting clips as files is doing the exact same thing. I went to export a mono bass part I had to render due to some other bug and it only gives me the option for interleaved or dual mono. This is getting ridiculous Avid! UPDATE: I verified this is ...more »

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Opertaing System(s) : macOS 10.12

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0 votes

Campaign: Pro Tools bugs

Window Scrolling Glitch

Pro Tools 12.7.1 has introduced a quite annoying bug. I am often zoomed in on a track while playing back and making adjustments to clips. I often stop the playhead and do some adjusting, re-locate the playhead and continue. Worked great in 12.7 but now when I stop the playhead the entire window jumps to a previous area. After moving to where I want it and hitting play again it jumps yet again to a previous area that is ...more »

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Opertaing System(s) : macOS 10.12, OS X 10.10

Voting

2 votes

Campaign: Pro Tools bugs

Laggy fader redraw

I'm running Pro Tools 12.7.1 and just upgraded to Sierra and I'm finding the fader redraw is very laggy. I'm at 12% system usage on a track without any plugins on it just adjusting the volume with my mouse and the fader is jumping around like I'm on the verge of running out of resources. I'm running a late 2014 MBP 2.8GHz quadcore, 16GB ram and 512 SSD and Apollo silver face via Thunderbolt UPDATE: Two things seem to ...more »

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Opertaing System(s) : macOS 10.12

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3 votes

Campaign: Pro Tools bugs

Pre-Roll Behavior With Non-standard Time Signatures

Setting pre-roll does not work as expected in non-standard time signatures. The two ways I typically set it (either dragging the preroll flag in the time ruler or option clicking in a track) do not produce the results you would expect if the time signature prior to the edit point is different. For example, if the time signature to the right of the edit point is 4/4, and the time signature prior to the edit point is a ...more »

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Opertaing System(s) : OS X 10.11

Voting

3 votes

Campaign: Pro Tools bugs

Elastic Audio Render Spike glitch

I have had this issue for a long time and I know I'm not alone. After using elastic audio and rendering the results ( cmnd + shift + 3) I almost always get at least one huge spike and usually far more than 1. I believe this is caused when 2 warp markers are on top of each other. Since there is no easy way to determine whether or not there are 2 warp markers occupying the same space I usually have to render and hope that ...more »

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Opertaing System(s) : OS X 10.10

Voting

13 votes

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7, 12.7.1 - (Post 4 of 4)

Okay, this just happened TWICE in the same session. Here's what I found out: 1) It happened only thru a stereo aux track 2) It only happened when that effect (UA delay) was being fed (twice in the song) I'm on 12.4 HD. My set-up is on my signature. I'm on 10.8.5. This has never happened to me until now. I've gone thru PT HD 9, 10, 11 and now 12. 12.4 is my first and only version of PT 12. Thank-you. http://duc.avid.com/showpost.php?p=2346922&postcount=606 ...more »

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Opertaing System(s) : Windows 7

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7 votes

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7, 12.7.1 - (Post 3 of 4)

Yes, this has happened to me twice now. I'm always using Delay Compensation and mixing thru a stereo aux fader. My set-up is posted below. In the future, if I can replicate the "problem," I will. Thanks for all the comments. - PT 12.7 HD Native http://duc.avid.com/showpost.php?p=2344537&postcount=542 the AVID tech support told me that they believe the main issue with starting and stopping causing these is fixed in 12.5. ...more »

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Opertaing System(s) : Windows 7

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7 votes

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7, 12.7.1 - (Post 2 of 4)

the bug i initially started the thread about was the noise burst issue, which i could infact easily and reliably reproduce, and sent a video showing as much, and a session to avid, who told me they could repro on their end. I tend to think the two issues are related, fingers crossed for the forthcoming fix, great news there is progress! http://duc.avid.com/showpost.php?p=2337751&postcount=471 just experienced my first ...more »

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Opertaing System(s) : Windows 7

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6 votes

Campaign: Pro Tools bugs

Multiple Causes of Noise Blasts in Pro Tools 12.4, 12.5, 12.5.2 (?), 12.7, 12.7.1 - (Post 1 of 4)

What bugs me is the multiple causes of Noise blasts – as listed below. The last Post: ‘12.7 and the odd noise blast again’ It’s a pity that most DUC-Posters don’t add what version of Pro Tools 12 they are using! http://protools.ideascale.com/a/dtd/222833-3779 Noise burst when you stop/start quickly or loop with Delay Comp enabled in PT 12.0-12.4 WORKAROUND = Disable Delay Compensation http://protools.ideascale.com/a/dtd/234769-3779 ...more »

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Opertaing System(s) : Windows 7

Voting

6 votes

Campaign: Pro Tools bugs

Protools HD driver invalid certificate.

I have gotten the HD native card to appear in device manager. However, the driver is digitally unsigned and Windows will not use the driver as a result. Right clicking on the HD Native Driver in device manager and going to properties > general, Windows gives me the following under "device status": Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change ...more »

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Opertaing System(s) : Windows 10

Voting

1 vote

Campaign: Pro Tools bugs

Ctrl+E shortcut not working in PT12.7.1 Windows 7 64 bit

Sorry for this - please delete - i'ts working today - must have been windows problem - I have change priority to administrator.

 

Ctrl+E shortcut not working in PT12.7.1 Windows 7 64 bit.

You can do it only via menu/edit/separate clip/at selection.

Tried with two different keyboards.

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Opertaing System(s) : Windows 7

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0 votes