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Pro Tools bugs

Changing Buffer Size in on Windows 7 64bit with ProFire 610 CRASHES Pro Tools


If I open a previous project or create a new project. And start mixing. If I decide to stop play and increase or decrease my buffer. Pro Tools ( will crash.



OS: Windows 7 Ultimate 64bit (FRESH INSTALL)

CPU: FX-6100


INTERFACE: M-Audio ProFire 610

HARD DRIVES: 2x SandDisk SSD Model: SDSSDP-256G-G25


Troubleshooting I have tried:

I have done all Pro Tools suggested optimizations. (

I have trashed prefs.

I have installed EVERYTHING FRESH on another motherboard and cpu. (SAME ISSUE/BUG OCCURS)

I have tested the above actions in 10.3.10. NO PROBLEM. Works every time -- I can mix and change buffer as needed. =)

I have tested the above actions in 11.3.2 . NO PROBLEM. Works every time -- I can mix and change buffer as needed. =)


What seems to work:

I can only change my buffer prior to opening or starting a project. Which is highly inconvenient, because as one mixes he/she doesn't always know their CPU workload.



Problem signature:

Problem Event Name: APPCRASH

Application Name: ProTools.exe

Application Version:

Application Timestamp: 55fd4c5d

Fault Module Name: StackHash_64bf

Fault Module Version: 6.1.7601.18247

Fault Module Timestamp: 521eaf24

Exception Code: c0000374

Exception Offset: 00000000000c4102

OS Version: 6.1.7601.

Locale ID: 1033

Additional Information 1: 64bf

Additional Information 2: 64bf68f1a40284961878b662c5c8434c

Additional Information 3: 0492

Additional Information 4: 0492ae57967dde7ea19ef4c60d6bdcf1


Please fix asap or my upgrade is all for naught.


Idea No. 4354


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