Pro Tools bugs

Changing Buffer Size in 12.2.1.185 on Windows 7 64bit with ProFire 610 CRASHES Pro Tools

[ISSUE/BUG]

If I open a previous project or create a new project. And start mixing. If I decide to stop play and increase or decrease my buffer. Pro Tools (12.2.1.185) will crash.

 

[SYSTEM SPECS]

OS: Windows 7 Ultimate 64bit (FRESH INSTALL)

CPU: FX-6100

RAM: 32GB

INTERFACE: M-Audio ProFire 610

HARD DRIVES: 2x SandDisk SSD Model: SDSSDP-256G-G25

 

Troubleshooting I have tried:

I have done all Pro Tools suggested optimizations. (http://avid.force.com/pkb/articles/en_US/Troubleshooting/en349411)

I have trashed prefs.

I have installed EVERYTHING FRESH on another motherboard and cpu. (SAME ISSUE/BUG OCCURS)

I have tested the above actions in 10.3.10. NO PROBLEM. Works every time -- I can mix and change buffer as needed. =)

I have tested the above actions in 11.3.2 . NO PROBLEM. Works every time -- I can mix and change buffer as needed. =)

 

What seems to work:

I can only change my buffer prior to opening or starting a project. Which is highly inconvenient, because as one mixes he/she doesn't always know their CPU workload.

 

[APPCRASH DETAILS]

Problem signature:

Problem Event Name: APPCRASH

Application Name: ProTools.exe

Application Version: 12.2.1.185

Application Timestamp: 55fd4c5d

Fault Module Name: StackHash_64bf

Fault Module Version: 6.1.7601.18247

Fault Module Timestamp: 521eaf24

Exception Code: c0000374

Exception Offset: 00000000000c4102

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 64bf

Additional Information 2: 64bf68f1a40284961878b662c5c8434c

Additional Information 3: 0492

Additional Information 4: 0492ae57967dde7ea19ef4c60d6bdcf1

 

Please fix asap or my upgrade is all for naught.

Tags

Idea No. 4354

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