Elgato Stream Deck Pro Tools Feature Request

The Elgato Stream Deck is not a "qualified" third party device to work with Pro Tools.
It works completely fine in Pro Tools on MAC OS, but does not work correctly within Windows when assigning a button to a hot key using the 'alt' modifier key.

Dear Avid support,
Setup 1:
If you are not familiar with the Elgato Stream Deck, it is a fully customizable LCD screen with buttons to trigger basically anything you please... more »

Opertaing System(s) macOS 10.12, Windows 10, n/a


ProTools12.7 AAX bugs with 3rd party plugins.

some 3rd party plugins have severe incompatibility with AAX,
PSPAudioware PSP42, E27
Waves Keys HD Samples, Codex
softube Modular, etc..

Not load balanced = does Not matter if you have 32-cores
need 1-super fast core & the fastest core today is Not fast enough, 8700K & 7700K.
Some plugins need over >200cb points single core.

some AAX64... more »

Opertaing System(s) Windows 8


New Product: Eucon midi keyboard

Aren't we tired of all the concessions when it comes to manual midi control?

Avid should think of a rugged, Eucon based (so a lot more steps then the 128 steps midi provides via HUI) midi keyboard!

It could be several versions like the other manufacturers, 25, 49, 61 and 88 keys, or pick one or two.
As well I would love to have a serious amount of rotary control knobs to control all different kind of plugins which are... more »

Opertaing System(s) macOS 10.12


4K monitor air plugins tiny scaling bug/glitch

Community Member kudos icon + Community member
I have a 4K monitor, whenever I load an AIR plugin my entire DAW will stop scaling and go really tiny, making it very difficult to use. I use 150% scaling for all programs for my 31 inch screen and whenever I load an AIR plugin it over rides the scaling for the entire DAW. The only fix I know is using a different resolution and stop using scaling, but I want a REAL fix. Anyone got any advice? I don't have an avid support... more »

Opertaing System(s) Windows 10


Protools live

Community Member kudos icon + Community member

You would be able to add your friends on protools live start quick sessions and actually make a song live either party could have controls of editing or mastering ....the power to connect the joe to the pro the capability to take live lessons. the possibility are end less let's change how the music woris connects

Opertaing System(s) OS X 10.6


iLok Licences & Activations ERRORS!

I have an active/payed for activations but because of some sort of error I couldn't activate my product to finish working with a very important and urgent music release. I have tried everything myself, so I ended up manually de-activating a licence from my iLok2 so that I could activate it again, but once I did it I completely locked myself out from using the software! I am using Avid products starting from March 2017... more »

Opertaing System(s) OS X 10.10


Listen to users

Community Member kudos icon + Community member
Some of the most popular feature requests on here were originally posted in 2009. Things like track folders, which are available in virtually every other DAW, but even more needed in Pro Tools, where film mixers have several hundred tracks to grapple with. That's a lot of scrolling.

Instead of focusing on things like Atmos integration, which affects a tiny fraction of your users, please implement the features your larger... more »

Opertaing System(s) macOS 10.12


About MIDI velocity with samples

I was hoping to get a better picture about MIDI velocity where it pertains to crossfading between two samples of the same instrument. I thought that that was part of the improvement of using sampled instruments was that there is a crossfade between a sample recorded softer and a sample recorded louder and that the greater the velocity, the greater the BLEND of the two sample become until the higher sample is most dominant.... more »

Opertaing System(s) OS X 10.6, OS X 10.7, OS X 10.8, OS X 10.9, OS X 10.10, OS X 10.11, macOS 10.12, Windows 7, Windows 8, Windows 10


Omni Floating Hardware Mixer Window

Community Member kudos icon + Community member
It would be great to have constant access to the Omni's hardware mixer during tracking and mix sessions, without having to navigate through Setup / Hardware / Mixer. It could be a floating window, or optional micro faders in the menu bar. Or even a keystroke to provide immediate access to the Mixer page.

One example: my Mac's input comes in through the optical input. I use it to audition sound effects, RX, and to play... more »

Opertaing System(s) OS X 10.11


Fix Application Manager Draining System Resources

>100 Threads
>250 MB RAM
30-40% CPU usage on a 2.6GHz i7

That's a pretty typical usage I'm seeing from a combination of the 'AvidApplicationManager' and 'AvidAppManHelper' processes on macOS 10.12.4, which by default are always running!

Furthermore, the app manager is also causing huge slowdown on system startup, sometimes immobilizing it for up to 10 minutes.

These are way more resources than any update manager should... more »

Opertaing System(s) macOS 10.12


Update ProTools for Windows design of Mixer and Edit Windows to regular Windows10 style

ProTools on a mac looks great, but the Windows design is way behind. The Edit and Mixer windows for example (and any other open screen): they still have Windows 7 design... ButI think the Windows users deserve a bit more than that...


Why not adapt the minimize/ close buttons to the same design as all windows programs use under W10.

Opertaing System(s) Windows 10